Frequently Asked Questions
- What is MCA?
MCA is a Cloud based Online telephony platform that allows you to create lead generation, feedback, voting, business campaign, mobile verification and other applications as per your business requirements through a Missed Call on your own dedicated MCA number.
- Do you charge any setup fee to Activate Missed Call Alert services?
No, we do not charge any setup fee for missed call alert services. We charge only for the plan you select.
- How many channels (concurrent call) can be handled at a time?
MCA offers upto 10 Channels to each MCA Number, each call handling time is 1 sec., so you can receive up to 10 call per second.
- Is the Caller mobile operator going to charge him any call charges?
No Call Charges is charged by any Mobile operator.
- How much have I need to pay to buy a Miss Call Number?
Check the Pricing Page to view MCA Plans.
- How many MCA number's we can purchased in one user a/c.?
MCA provide Landlines 022.3xxxxxxx Number, Mobile Number of Any Telecom Circle PAN India, 1800 Toll Free Number.
- Is it mandatory to use your service after we have registered?
No! Its your own wish to buy our services.
- What is security of the portal?
As a company policy portal is fully secured with encryption enabled.
- How I will come to know about missed calls received on my MCA number?
We provide online web interface to monitor and record the response of your online campaign in real time along with GEO-Location of the caller(s). You can also configure your account settings to get a carbon copy of your missed call number information to your email ID or mobile phone.
- Do you offer any technical Support?
Yes! MCA offers 24/7 Support.
- Can I send a reply/welcome SMS, on every missed call registered on my MCA number?
Yes, there is a facility provided in the Activity Settings to send reply SMS after any missed call received on your toll free number.
- How many miss calls I can receive using MCA Service?
As per the MCA Pricing PLAN.
- I am planning to organize a business campaign will your MCA service be able to handle high volume of miss call?
No! Its your own wish to buy our services.
- Is it mandatory to use your service after we have registered?
Yes, MCA is capable of handling high volume calls based on your billing plan which can be upgraded any time on cloud telephony architecture.
- Is it possible to track the Geo-Location of the caller(S) using MCA?
Yes, in the Call Log you will be able to see operator Name, Telecom Circle Location.
- How to renew my existing MCA miss call plan?
Contact your account manager or billing team login into your account and click buy now.
- How to Contact Support or Sales Team?
Just Send an email to [email protected] or Call our Helpdesk # 08090606090
- Do you provide Any State or City Number within India?
Yes we offer Mobile Number of any City within India.
- Do You provide International MCA Numbers?
Yes we offer International MCA Numbers on Request for specific Country.
- What happens if my Incoming Call Hit exceeds my plan Hit Limit?
An Addition Hit will be charged @Rs.0.10/hit per Number.
- Do you offer Customised Application as per my Need?
Yes we develop application as per User requirement and connect with any of our Service Platform.